Abstract

This study aims to understand the relationships between Artificial Intelligence (AI) and Technostress. Understanding how AI and technostress are related helps improve both managerial practices and the future of work and organizations. It was conducted a systematic literature review and a bibliometric analysis by using two online databases, such as Scopus and WOS. A dataset of 64 publications has been analyzed through citation and keywords analysis. Results shows a growing interest about the relationships between AI and Technostress in the organizational field. The analysis of the papers shows, also, specific topics addressed by each paper linked with the principle of the relationships between AI and technostress within organizations. This paper contributes to the literature by presenting a comprehensive overview on the topic and leads to further reflections on the possibility to expand the studies in no profit and business sectors.

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