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ICT-enabled incremental innovations can aid governments in service delivery and in improving stakeholder engagement. In the 21st century context of explosive urban population growth and strained public finances, public managers have been tasked with devising new tools and strategies to address the byproducts of these developments, one of which is the increased challenge of urban mobility. This study explores to what extent, and in which ways, public value is created in smart city mobility projects. We tested the applicability of several conceptual models in different contexts, to analyze four microtransit pilot projects: two from the United States and two from Brazil. Data was collected via secondary sources and in-depth interviews with public and private sector managers directly involved in these projects. The findings reveal evidence that public-private partnerships contribute to public value creation in smart city mobility contexts.



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