Abstract

Modern platform organizations together with modular producers operate in an ecosystem with various role-players. These role-players all form part of a product or service that is delivered to the customer. Currently, organizations are implementing organizational models of the Spotify type to enhance their agility. This Spotify model works if the organization is an island by itself but within an ecosystem, this is not sufficient. Although the Spotify Organizational Model has been used in many agile contexts to increase flow and collaboration, it has not been adapted for platform organizations and the ecosystems they are part of. We propose a conceptual model that addresses this deficiency. Our conceptual model builds on the theory of the flow of work and the Spotify organizational model. We then extend this model to resolve the tensions created by the notion of a platform organization,

Recommended Citation

Langerman, J. & Marnewick, C. (2022). A Concept for Extending the Spotify Organisational Model to Cater for Platform Organisations. In R. A. Buchmann, G. C. Silaghi, D. Bufnea, V. Niculescu, G. Czibula, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development: Artificial Intelligence for Information Systems Development and Operations (ISD2022 Proceedings). Cluj-Napoca, Romania: Babeș-Bolyai University.

Paper Type

Short Paper

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A Concept for Extending the Spotify Organisational Model to Cater for Platform Organisations

Modern platform organizations together with modular producers operate in an ecosystem with various role-players. These role-players all form part of a product or service that is delivered to the customer. Currently, organizations are implementing organizational models of the Spotify type to enhance their agility. This Spotify model works if the organization is an island by itself but within an ecosystem, this is not sufficient. Although the Spotify Organizational Model has been used in many agile contexts to increase flow and collaboration, it has not been adapted for platform organizations and the ecosystems they are part of. We propose a conceptual model that addresses this deficiency. Our conceptual model builds on the theory of the flow of work and the Spotify organizational model. We then extend this model to resolve the tensions created by the notion of a platform organization,