Abstract
This research proposes a User Experience modelling method which is an early-stage component of a research project’s vision of innovating Robotic Process Automation with the help of Knowledge Graphs and Natural Language Processing. The core idea is to integrate, in RDF graphs, a representation of the user experience and contextual information about the organization and relevant data sources for that experience. Existing RPA tools use workflow repositories that employ XML-based descriptions for both processes and UI elements. They also provide built-in workflow designers that are not tailored for design-time analysis (e.g., model queries, reporting, reasoning) but instead are just raising the abstraction level of traditional scripting – from writing code to visually connecting pre-programmed pieces of functionality. The proposal detailed in this paper makes use of Domain-Specific Modeling Language engineering to repurpose an open source BPMN implementation for describing User Experience. We rely on a metamodeling platform to ensure that the resulting diagrams are also machine-readable and take advantage of an existing plug-in to make them available as RDF graphs that can be used by other components of an automation architecture. The paper focuses on the modelling method and tool as one of the early steps of the project’s vision.
Paper Type
Short Paper
DOI
10.62036/ISD.2022.56
User Experience Modeling Method for a Vision of Knowledge Graph-based Process Automation
This research proposes a User Experience modelling method which is an early-stage component of a research project’s vision of innovating Robotic Process Automation with the help of Knowledge Graphs and Natural Language Processing. The core idea is to integrate, in RDF graphs, a representation of the user experience and contextual information about the organization and relevant data sources for that experience. Existing RPA tools use workflow repositories that employ XML-based descriptions for both processes and UI elements. They also provide built-in workflow designers that are not tailored for design-time analysis (e.g., model queries, reporting, reasoning) but instead are just raising the abstraction level of traditional scripting – from writing code to visually connecting pre-programmed pieces of functionality. The proposal detailed in this paper makes use of Domain-Specific Modeling Language engineering to repurpose an open source BPMN implementation for describing User Experience. We rely on a metamodeling platform to ensure that the resulting diagrams are also machine-readable and take advantage of an existing plug-in to make them available as RDF graphs that can be used by other components of an automation architecture. The paper focuses on the modelling method and tool as one of the early steps of the project’s vision.
Recommended Citation
Uifălean, Ș., Ghiran, A. M., & Buchmann, R. A. (2022). User Experience Modeling Method for a Vision of Knowledge Graph-based Process Automation. In R. A. Buchmann, G. C. Silaghi, D. Bufnea, V. Niculescu, G. Czibula, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development: Artificial Intelligence for Information Systems Development and Operations (ISD2022 Proceedings). Cluj-Napoca, Romania: Risoprint. ISBN: 978-973-53-2917-4. https://doi.org/10.62036/ISD.2022.56