Abstract

This preliminary work aims to formalizes observed recurring bad business-IT alignment scenarios. This observation has been conducted subsequently to a 6-years empirical experience of audits of about thirty companies. It considers two research questions: 1) are there recuring BITA problems independently of the business domains? 2) how to formalize them? 14 BITA anti-patterns have been identified. A visual representation and an identity card are proposed to formalize them and illustrated on the 4 most encountered BITA antipatterns. A first milestone is thus proposed towards a common base of BITA anti-patterns and open the discussion with BITA experts among researchers and practitioners, to pooling our efforts and identify research tracks. In fact, BITA is steel a crucial challenge for companies to have a good alignment between business and software. Moreover, handling misalignments is becoming much more sensitive for companies to move towards adoption of new digital capabilities in Digital Transformation challenges.

Recommended Citation

Gouigoux, J. P. & Tamzalit, D. (2021). Business-IT Alignment Anti-Patterns: A Thought from an Empirical Point of View. In E. Insfran, F. González, S. Abrahão, M. Fernández, C. Barry, H. Linger, M. Lang, & C. Schneider (Eds.), Information Systems Development: Crossing Boundaries between Development and Operations (DevOps) in Information Systems (ISD2021 Proceedings). Valencia, Spain: Universitat Politècnica de València.

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Business-IT Alignment Anti-Patterns: A Thought from an Empirical Point of View

This preliminary work aims to formalizes observed recurring bad business-IT alignment scenarios. This observation has been conducted subsequently to a 6-years empirical experience of audits of about thirty companies. It considers two research questions: 1) are there recuring BITA problems independently of the business domains? 2) how to formalize them? 14 BITA anti-patterns have been identified. A visual representation and an identity card are proposed to formalize them and illustrated on the 4 most encountered BITA antipatterns. A first milestone is thus proposed towards a common base of BITA anti-patterns and open the discussion with BITA experts among researchers and practitioners, to pooling our efforts and identify research tracks. In fact, BITA is steel a crucial challenge for companies to have a good alignment between business and software. Moreover, handling misalignments is becoming much more sensitive for companies to move towards adoption of new digital capabilities in Digital Transformation challenges.