Abstract

European Union has decided to impulse accessibility of digital contents through several directives, which include all types of digital information and files. As technicians cannot curate and supervise all the contents of information systems, now accountability has expanded to include users who create or add contents to information systems. This paper presents the results of a survey to 525 persons in several countries of EU to check awareness and general knowledge of users on digital accessibility. Results suggest the need of much more effort to ensure the digital accessibility out of the technical aspects managed by IT professionals.

Recommended Citation

Lopez-Baldominos, I., Pospelova, V., Fernandez Sanz, L., & Castillo Martinez, A. (2021). Accessibility Of Digital Content of Information Systems in Europe: Moving Action from Technicians to Users. In E. Insfran, F. González, S. Abrahão, M. Fernández, C. Barry, H. Linger, M. Lang, & C. Schneider (Eds.), Information Systems Development: Crossing Boundaries between Development and Operations (DevOps) in Information Systems (ISD2021 Proceedings). Valencia, Spain: Universitat Politècnica de València.

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Accessibility Of Digital Content of Information Systems in Europe: Moving Action from Technicians to Users

European Union has decided to impulse accessibility of digital contents through several directives, which include all types of digital information and files. As technicians cannot curate and supervise all the contents of information systems, now accountability has expanded to include users who create or add contents to information systems. This paper presents the results of a survey to 525 persons in several countries of EU to check awareness and general knowledge of users on digital accessibility. Results suggest the need of much more effort to ensure the digital accessibility out of the technical aspects managed by IT professionals.