Abstract

Patient-reported experience and outcome measures may serve well for the public interest to improve the quality of healthcare by identifying existing obstacles in the organization of care, as well as assessing patients’ healthcare priorities. The project will result in the development of an integral tool for patient engagement in quality management, which will be integrated into the quality management and eHealth systems of a healthcare institution.

Recommended Citation

Trinkunas, J., Puronaite R., & Cernovas, A. (2021). Patient Engagement System for the Improvement of Healthcare Quality. In E. Insfran, F. González, S. Abrahão, M. Fernández, C. Barry, H. Linger, M. Lang, & C. Schneider (Eds.), Information Systems Development: Crossing Boundaries between Development and Operations (DevOps) in Information Systems (ISD2021 Proceedings). Valencia, Spain: Universitat Politècnica de València.

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Patient Engagement System for the Improvement of Healthcare Quality

Patient-reported experience and outcome measures may serve well for the public interest to improve the quality of healthcare by identifying existing obstacles in the organization of care, as well as assessing patients’ healthcare priorities. The project will result in the development of an integral tool for patient engagement in quality management, which will be integrated into the quality management and eHealth systems of a healthcare institution.