Abstract
Due to complex situations faced by many business organizations, knowledge creation has become a source of sustained competitive advantage. This study investigates the influence of knowledge creation process (KCP) for enhancing the organizational resilience capabilities namely – adoptability, agility, and innovation towards organization performance based on the balanced scorecard. Data were collected from the Saudi banks. The study results revealed KCP positively influence the organizational resilience capabilities. The results also showed that the resilience capabilities (agility and innovation) have a positive significant influence on banking performance. However, the relationship between adoptability and organization performance is not significant in the Saudi context.
Paper Type
Event
The Impact of Knowledge Creation on Organizational Resilience towards Organizational Performance
Due to complex situations faced by many business organizations, knowledge creation has become a source of sustained competitive advantage. This study investigates the influence of knowledge creation process (KCP) for enhancing the organizational resilience capabilities namely – adoptability, agility, and innovation towards organization performance based on the balanced scorecard. Data were collected from the Saudi banks. The study results revealed KCP positively influence the organizational resilience capabilities. The results also showed that the resilience capabilities (agility and innovation) have a positive significant influence on banking performance. However, the relationship between adoptability and organization performance is not significant in the Saudi context.
Recommended Citation
Alharthy, A., Sohaib, O., & Hawryszkiewycz, I. (2018). The Impact of Knowledge Creation on Organizational Resilience towards Organizational Performance. In B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Designing Digitalization (ISD2018 Proceedings). Lund, Sweden: Lund University. ISBN: 978-91-7753-876-9. http://aisel.aisnet.org/isd2014/proceedings2018/ISDevelopment/10.