Abstract

This paper presents the evaluation of a developed gamified Information System Testing platform through results obtained from focus group sessions with software developers and testers. The purpose of this study is to understand if the developed tool and platform can help Information System Testing to be interesting while increasing the engagement of software testers in a rewarding testing environment. Findings suggest that choosing suitable game elements to design a gamified environment for performing serious tasks is very important. Moreover, findings suggest that the developed tool and gamification may be a solution to increase testers’ engagement and testing experience. Furthermore, participants suggested that game elements such as feedback and comparison may increase testing motivation, engagement and experience of software testers. The majority of participants rated the feedback element as a vital element in a gamified Information System Testing environment.

Recommended Citation

Memar, N., Krishna, A., McMeekin, D., & Tan, T. (2018). Gamifying Information System Testing–Qualitative Validation through Focus Group Discussion. In B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Designing Digitalization (ISD2018 Proceedings). Lund, Sweden: Lund University. ISBN: 978-91-7753-876-9. http://aisel.aisnet.org/isd2014/proceedings2018/HCI/3.

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Gamifying Information System Testing–Qualitative Validation through Focus Group Discussion

This paper presents the evaluation of a developed gamified Information System Testing platform through results obtained from focus group sessions with software developers and testers. The purpose of this study is to understand if the developed tool and platform can help Information System Testing to be interesting while increasing the engagement of software testers in a rewarding testing environment. Findings suggest that choosing suitable game elements to design a gamified environment for performing serious tasks is very important. Moreover, findings suggest that the developed tool and gamification may be a solution to increase testers’ engagement and testing experience. Furthermore, participants suggested that game elements such as feedback and comparison may increase testing motivation, engagement and experience of software testers. The majority of participants rated the feedback element as a vital element in a gamified Information System Testing environment.