Abstract

In 1999, the European Higher Education Area (EHEA) defined the framework that regulates all degrees, including Computer Engineering (CE), within the environment of the European Union. Each country, in turn, regulated each of these studies on the basis of that common framework.In the case of Computer Engineering, among the specific competencies the profession entails, there are concrete references to the effective incorporation of user and need for IT (Information Technology) professionals to learn how to manage and work in multidisciplinary environments. However, these competencies are difficult to teach to students. This paper presents a critical view of the way we are teaching future developers of information systems to work with user. Besides, it analyses the consequences that it may bring to future professionals. The paper also offers some considerations and intends to motivate a future discussion on this topic.

Recommended Citation

Sánchez Begines, J., Escalona, M., Strutynska, O., Umryk, M., Wojdynsky, T., & Dominguez Mayo, F. (2017). The Importance of User in ISD. Do We Really Teach?. In Paspallis, N., Raspopoulos, M. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development: Advances in Methods, Tools and Management (ISD2017 Proceedings). Larnaca, Cyprus: University of Central Lancashire Cyprus. ISBN: 978-9963-2288-3-6. http://aisel.aisnet.org/isd2014/proceedings2017/Education/5.

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The Importance of User in ISD. Do We Really Teach?

In 1999, the European Higher Education Area (EHEA) defined the framework that regulates all degrees, including Computer Engineering (CE), within the environment of the European Union. Each country, in turn, regulated each of these studies on the basis of that common framework.In the case of Computer Engineering, among the specific competencies the profession entails, there are concrete references to the effective incorporation of user and need for IT (Information Technology) professionals to learn how to manage and work in multidisciplinary environments. However, these competencies are difficult to teach to students. This paper presents a critical view of the way we are teaching future developers of information systems to work with user. Besides, it analyses the consequences that it may bring to future professionals. The paper also offers some considerations and intends to motivate a future discussion on this topic.