Agile methods have been widely adopted in the software development industry. Efforts have been made to study how to adopt and tailor agile methodologies for various types of projects. However, studies have reported that many of the challenges that today’s agile teams face do not come from within their teams, instead, they mainly come from the interaction between agile teams and their business environment. Thus, being agile is not just a task for development teams; it needs to go beyond the team level and requires transformation at the management level. This study aims to investigate how management external to agile teams needs to be redefined and transformed in order to fully support agile development.