Through a case study at a global technology company, we investigate how organizations can adapt their IT governance approach to the information system at hand. This is done by considering the degree of information system integration and whether the system is related to supporting operational efficiency (exploitation) or innovation (exploration). Based on the findings of the case study, we introduce the concept of ambidextrous IT governance to describe how IT governance can be adapted to fit the dual needs of both exploration and exploitation through the use of IS.
Andersen, Peter; Svejvig, Per; and Heeager, Lise T., "Ambidextrous IT Governance: The Art of Balancing Exploration and Exploitation in IT Governance" (2017). Selected Papers of the IRIS, Issue Nr 8 (2017). 2.