Abstract

Smartphones have penetrated our everyday lives. Novel technologies facilitate self-management of chronic diseases such as diabetes. However, not all the patients are motivated to use technologies to manage their chronic conditions. Patients depend on certain human values to self-manage their conditions and these values are not implicated in the technologies they use. In this research in progress study we draw on value sensitive design methodological and theoretical approach to investigate human responses to self-management technology. We collect app reviews for a diabetes app and schematically code the review. Our findings contribute to designing technologies and systems that account for the human values of the patients-users.

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