Digital technologies are fundamentally transforming how organizations manage operations, create value, and compete in an increasingly complex global, social, and economic landscape. Rapidly emerging and evolving technologies, such as artificial intelligence (AI), robotic process automation, the Internet of Things, embodied devices, and immersive technologies, are exerting pressure on leaders to effectively implement and (re)organize increasingly complex socio-technical systems. Harnessing the full potential of these digital technologies necessitates more than mere tool deployment; it requires a comprehensive reconfiguration of socio-technical systems, a reevaluation of organizing principles, and an alignment of technological capabilities with operational practices. As organizations experiment with AI, generative AI, and other data-driven digital technologies, they encounter persistent challenges across a wide range of socio-technical issues. We have entered a moment to elevate and reimagine our collective insights into the implementation, organization, and integration of technologies into our daily routines and practices. This both empowers us to transform digital strategies into lasting, impactful organizational success, as well as challenges us to confront the risks and potential harms posed by such sweeping transformations.

Track Chairs:
Noel Carroll, University of Galway, Ireland
Sarah Lebovitz, University of Virginia
Chuan Hoo, National University of Singapore

Schedule
2026
Monday, December 14th
12:00 AM

Activating Employee’s AI Literacy for Responsible Generative AI Use: A Sensitization Framework

Michael Dominic Harr, University of Duisburg-Essen
Leonardo Banh, University of Duisburg-Essen
Reinhard Schütte, University of Duisburg-Essen
Gero Strobel, University of Duisburg-Essen

12:00 AM

AI-Driven Business Process Transformation: A Case Study on Frame Construction and Dynamics

Henriette Grashoff, University of Goettingen
Christian Bartelheimer, University of Göttingen
Lutz M. Kolbe, University of Goettingen

12:00 AM

Artificial Intelligence (AI) Facilitator: Towards a Micro-Foundational Capability Framework for Effective AI Implementation in Small and Medium-Sized Enterprises

Maggie C. M. Lee, Swinburne University of Technology
Misita Anwar, Swinburne Unversity of Technology
Axel Korthaus, Swinburne University of Technology
Scott Bingley, Victoria University
Stephen Burgess, Victoria University

12:00 AM

Beyond Shared Code: The Role of InnerSource Program Offices in Organizational Knowledge Production

Clare Dillon, University of Galway
Lorraine Morgan, University of Galway
Daniel Izquierdo-Cortázar, Bitergia

12:00 AM

Buy a Tech, or Buy a Story? The Digital Innovation–Transformation Divide in Tech M&A

Yihang Zhang, Asian Institute of Digital Finance - NUS
Chang Liu, Asian Institute of Digital Finance
Tianhui Tan, National University of Singapore
Ying Zhang, University of Auckland
Dulani Jayasuriya, University of Auckland

12:00 AM

Digital Renewal Under Extreme Constraints: Insights From a Successful Implementation of an Election Management System

Jon Aaen, Aalborg University
Ulrik Røhl, Copenhagen Business School
Jeppe Agger Nielsen, Aalborg University

12:00 AM

From AI Training to Human Interaction: Examining Skill Transfer in Service Communication

Hanwen Wang, Tsinghua University
Cheng Yi, Tsinghua University

12:00 AM

From TOE Dimensions to Intersections: A Spiral Model of AI Adoption Mechanisms

Maria M. Smirnova, Otto-Friedrich University Bamberg
Dominik A. Henkel, Chair for Sales & Marketing

12:00 AM

Generative AI implementation and the shift of power dynamics in established organizations

Joel Jose Rivera Jimenez, Università Cattolica di Milano
Simone Gabbriellini, SEGESTA
Chiara Frigerio, Università Cattolica del Sacro Cuore

12:00 AM

How Inscriptions of Automating and Augmenting AI Artifacts Reshape Organizational Routines

Salar Abaspur, University of Cologne
Richard Guse, Technical University of Munich
Christoph Rosenkranz, University of Cologne
Ali Sunyaev, Technical University of Munich

12:00 AM

Interfacing IT-OT in agentic digital infrastructures: A sociomaterial practice.

Anushri Gupta, Indian Institute of Management, Ahmedabad
Will Venters, London School of Economics

12:00 AM

Mitigating Virtualization Resistance: Design Principles for Process Virtualization in Industrial Metaverse Environments

Lukas Farrenkopf, Technical University of Darmstadt
Philippe Herve Jacquemin, Technical University of Darmstadt

12:00 AM

Navigating Digital Timescapes in High‑Stakes Police Intelligence Work

Emma Gritt, University of Leeds
Emma Forsgren, Leeds University

12:00 AM

Not All Adaptations are the Same: Deciphering Asymmetric Adaptation-Fit Mechanism in IT Consumerization Behavior, Thriving at Work, and Work-to-Family Conflict

Junling Guo, Hong Kong Baptist University
Mengxiang Li, Hong Kong Baptist University

12:00 AM

Power in IT Renewal: How Power Dynamics Shape the Trajectory of Large-Scale System Replacements

René Grasmeijer, KIN Center for Digital Innovation
Edona Elshan, Vrije Universiteit Amsterdam
Bart van den Hooff, Vrije Universiteit Amsterdam

12:00 AM

Provisional Stabilization of AI in a Tacit-Knowledge Work Context

Anass Mawadia, University of Poitiers - France
Sabrina Ruchaud, University of Poitiers

12:00 AM

Recurrent AI Assemblage Forms in Radiological Interpretation Routines

Mehdi Berrahou, Aix Marseille University

12:00 AM

Sustaining AI Innovation Process Through Repair Practice: A Comparative Case Study

Joona Ruissalo, Aalto University School of Business
Pooja Mohanty, Norwegian University of Science and Technology

12:00 AM

The Devil is in the Data: How Generative AI Reshapes Data Production Processes

Konrad Schulte, Faculty of Business and Economics (HEC), University of Lausanne
Christine Legner, University of Lausanne
Frederik Möller, TU Braunschweig

12:00 AM

The Tension of Control: How Centralized and Distributed Control Are Exercised in the Smart Grid Transition

Amirhossein Gharaie, Linköping Univesity
Björn Johansson, Information Systems and Digitalization
Johanna Sefyrin, Linköping University, Information Systems and Digitalization

12:00 AM

Towards Understanding the Role of Relational Capital for Digital Resilience

Anita Neumannova, WU Vienna University of Economics and Business
Edward W.N. Bernroider, WU Vienna University of Economics and Business

12:00 AM

When Governance Becomes Hollow: A Motivational-Psychodynamic Framework for Understanding BPM Governance Failures

Anton Alexandru Nicolae, Ghent University
Amy Van Looy, Ghent University

12:00 AM

Wise Guys Into Informants: An Ethnography of Adversarial Expertise

christoffer friedl, Stockholm School of Economics

12:00 AM