Social media continues to be a prominent feature of individual, organizational and societal life. Its broad reach extends from facilitating personal interactions to shaping the global flows of information among organizations and nations. Impacting individuals, social media is often a primary source of news, a platform for establishing and maintaining social networks, and a basis for building personal brand and reputation. Impacting organizations, it serves as a means to engage with customers, a channel for shaping brand image, a valuable source of information for business decisions, and an avenue for influence on a global scale. Impacting society, social media serves as a tool for coordinating social movements, understanding needs and preferences, providing services, and promoting social and political values. Social media has also had unintended consequences including the growing skepticism about traditionally accepted information sources, amplification of hate speech and other forms of cyberbullying, cybercrime, harvesting of personal data, and the emergence of filter bubbles.
Digital collaboration is now a mainstream approach to accomplish a wide variety of objectives in business and society. With recent pandemic events, digital collaboration has become even more prominent. From dyads and small groups to large-scale collectives and organizations, digital tools, such as platforms, are major means for facilitating collaboration. Digital collaboration takes many forms in a wide range of domains including open innovation, crowd work, distributed and hybrid teams, knowledge sharing communities, human-machine collaboration, and work-from-home (WFH) schemes. Evolving technologies, such as intelligent assistance systems, digital platforms, or AI agents as collaborators, facilitate greater participation in the exchange and integration of knowledge and resources. However, they also raise questions about fairness, effectiveness, ownership of intellectual property, overload, and suboptimal collaboration dynamics.
Track Co-Chairs
Abayomi Baiyere, Ph.D., Copenhagen Business School
Hind Benbya, Ph.D., Deakin University
Yulin Fang, Ph.D., The University of Hong Kong
Steven L. Johnson, Ph.D., The University of Virginia
Subscribe to RSS Feed (Opens in New Window)
2023 | ||
Monday, December 11th | ||
12:00 AM |
AI Algorithms and Time Experience in Social Media: Explaining Discontinued Use Nadia Bello Rinaudo, The University of Queensland 12:00 AM |
|
---|---|---|
12:00 AM |
Dzmitry Katsiuba, University of Zurich 12:00 AM |
|
12:00 AM |
Julia Theresia Zielonka, Johannes Gutenberg-University 12:00 AM |
|
12:00 AM |
Distant and Local Knowledge: Investigating the Effect of Changing Interest in Knowledge Generation Tim Feiter, Technische Universität Darmstadt 12:00 AM |
|
12:00 AM |
Kevin Schwehm, University of Würzburg 12:00 AM |
|
12:00 AM |
Leah Lennig, Chair of Marketing and Innovation Management 12:00 AM |
|
12:00 AM |
How to Effectively Institutionalize Social Selling in Business-to-Business Companies Christina Kuehnl, University of Stuttgart 12:00 AM |
|
12:00 AM |
She? The Role of Perceived Agent Gender in Social Media Customer Service Junyuan Ke, University of Rochester 12:00 AM |
|
12:00 AM |
Kader Arslan, Paderborn University 12:00 AM |
|
12:00 AM |
Xiao Li, The University of Auckland 12:00 AM |
|
12:00 AM |
Transformer-Based Multi-Task Learning for Crisis Actionability Extraction Yuhao Zhang, Singapore Management University 12:00 AM |
|
12:00 AM |
Understanding Behavioral Drivers in Twitter Social Media Networks Wingyan Chung, The University of Texas at Tyler 12:00 AM |
|
12:00 AM |
Understanding Emojis for Financial Sentiment Analysis Siyi Chen, National University of Singapore 12:00 AM |
|
12:00 AM |
Unveiling the Secrets of Collaboration on Video-Sharing Platforms Dinghao Xi, Renmin University of China 12:00 AM |
|
12:00 AM |
What Do They Meme? Exploring the Role of Memes as Cultural Symbols of Online Communities Theresa Henn, University of Bamberg 12:00 AM |