This track focuses on issues related to the way humans interact with technologies (e.g., AI, chatbots, or bots) in organizational, managerial, cultural, and social contexts. We are also interested in understanding behavioral and institutional factors affecting technology usage as well as the way that technologies help generate value in organizations. Additionally, we welcome papers that examine how digital technology shapes human cognition and emotion, and how users interact with technology and algorithms is important for advancing this research.

Track Co-Chairs
Ben Choi, Ph.D., Nanyang Technological University
Sri Kudaravalli, Ph.D., HEC Paris
Jonathan Hua Ye, Ph.D., University of Oklahoma
Cheng Yi, Ph.D., Tsinghua University


Schedule
2023
Monday, December 11th
12:00 AM

Affect between Humans and Conversational Agents: A Review and Future Research Directions

Wei Cui, National University of Singapore
Krutheeka Baskaran, National University of Singapore
Atreyi Kankanhalli, National University of Singapore

12:00 AM

AI-based Technologies for Everyone: How and Why to Adapt Voice Assistants’ Complexity to Older Adults

Christine Rzepka, Ludwig-Maximilians-Universität München
Benedikt Berger, University of Münster
Stefan Tams, HEC Montreal

12:00 AM

Chatbot Catalysts: Improving Team Decision-Making Through Cognitive Diversity and Information Elaboration

Necdet Gurkan, Stevens Institute of Technology
Bei Yan, Stevens Institue of Technology

12:00 AM

Consequences of User Manipulation through Dark Patterns

Janis Witte, University of Düsseldorf
Peter Kenning, Heinrich Heine University
Christian Brock, University of Rostock

12:00 AM

Examining User Perceptions of Brain-Computer Interfaces for Practical Applications: An Exploratory Study

Alexander Kies, RWTH Aachen University
Stefanie Paluch, Service and Technology Marketing

12:00 AM

Exploring Personality-based Heterogeneity in Metaknowledge and Human-AI Collaboration

Daniel F Gass, University of Cologne

12:00 AM

Management of social isolation and loneliness in Parkinson’s disease: Design principles

Gomathi Thangavel, Örebro University
Mevludin Memedi, Örebro University
Jonas Moll, Örebro University
Karin Hedström, Örebro University

12:00 AM

Mitigating Bias in Organizational Development and Use of Artificial Intelligence

Hüseyin Tanriverdi, University of Texas at Austin
John-Patrick Akinyemi, University of Texas at Austin
Neumann, Terrence, University of Texas at Austin

12:00 AM

New Bots – The Influence of a Conversational Agent’s Rookie Personality on Users’ Satisfaction

Fabian Hildebrandt, Technische Universität Dresden
Benedikt Brendel, Technisch Universität Dresden
Alan Dennis, Indiana University
Agrim Sachdeva, Indiana University

12:00 AM

See No Evil, Hear No Evil: How Users Blindly Overrely on Robots with Automation Bias

Ruth Stock-Homburg, Technical University Darmstadt
Mai Anh Nguyen, Technical University of Darmstadt

12:00 AM

Supporting Human Cognitive Writing Processes: Towards a Taxonomy of Writing Support Systems

Florian Weber, University of Kassel
Thiemo Wambsganss, EPFL
Matthias Soellner, University of Kassel

12:00 AM

Task delegation from AI to humans: A principal-agent perspective

Tobias Guggenberger, University of Bayreuth
Luis Lämmermann, Frankfurt University of Applied Sciences
Nils Urbach, Frankfurt University of Applied Sciences
Anna Michaela Walter, FIM Research Center for Information Management
Peter Hofmann, University of Bayreuth

12:00 AM

The Role of Emotions in Human-AI Collaboration

Charlotte Knickrehm, Ruhr-Universität Bochum
Doron Reichmann, Ruhr-University Bochum

12:00 AM

The Threatening Effect of Invoked Help from Highly Competent Intelligent Agents

Martin Adam, Technical University of Darmstadt
Christopher Diebel, Technical University of Darmstadt
Marc Goutier, Technical University of Darmstadt

12:00 AM

Towards Effective Human-AI Decision-Making: The Role of Human Learning in Appropriate Reliance on AI Advice

Max Schemmer, Karlsruhe Institute of Technology
Andrea Bartos, Karlsruhe Institute of Technology
Philipp Spitzer, Karlsruhe Institute of Technology
Patrick Hemmer, Karlsruhe Institute of Technology
Niklas Kühl, University of Bayreuth
Jonas Liebschner, Karlsruhe Institute of Technology
Gerhard Satzger, KIT

12:00 AM

User-Centered Visual Design of Alarms in Manufacturing Dashboards: Insights on Comprehensibility and Preferences

Philip Stahmann, Technical University of Dortmund
Laura Sophie Gravemeier, German Research Center for Artificial Intelligence
Anke Dittmer, German Research Center for Artificial Intelligence
Christian Janiesch, TU Dortmund University
Oliver Thomas, University of Osnabrueck

12:00 AM

Value of Autonomous Last-mile Delivery: Evidence from Alibaba

Lixia Wu, Cainiao Smart Logistics Network Ltd.
Peng Li, Cainiao Smart Logistics Network Ltd.
Brian Rongqing han, University of Illinois Urbana Champaign
Meng Li, University of Houston
Yanan Zhang, Shanghai Jiaotong University

12:00 AM

Why Users Accept Discriminatory Pricing: The Roles of AI Agent's Presence and Explanation

XIAO PENG, Zhejiang University
Xixian Peng, Zhejiang University
David (Jingjun) Xu, City University of Hong Kong

12:00 AM

Working with AI: How Attitudes Shape Human-AI Collaboration

Maximilian Glienke, RWTH Aachen University
Nicole Janine Hartwich, RWTH Aachen University
David Antons, RWTH Aachen University

12:00 AM