Loading...
Paper Number
2061
Paper Type
Completed
Description
The COVID-19 has had a profound effect on society as a whole. To examine the effect of the COVID-19 on online food delivery services, we collected sales data from a large online food delivery platform in 195 Chinese cities from November 2019 to July 2020. Interrupted time series analysis and time-varying difference-in-difference methods were used to estimate the impact of the COVID-19 and city lockdown policies on online food delivery services. The COVID-19 had a considerable negative effect on the online food delivery services. Lockdown policies caused further disruptions. As the pandemic and lockdown policies ended, the negative impacts dissipated. This finding reflected digital channels’ resilience to the catering industry during the pandemic and helped it withstand its impact. There were significant differences among urban characteristics. The government can formulate relevant policies to deal with potential public health risks in the future based on these findings.
Recommended Citation
Zhao, Hongying and Liu, Luning, "The Impact of the COVID-19 on Online Food Delivery Service: Evidence from China" (2023). ICIS 2023 Proceedings. 8.
https://aisel.aisnet.org/icis2023/emergpand/emergpand/8
The Impact of the COVID-19 on Online Food Delivery Service: Evidence from China
The COVID-19 has had a profound effect on society as a whole. To examine the effect of the COVID-19 on online food delivery services, we collected sales data from a large online food delivery platform in 195 Chinese cities from November 2019 to July 2020. Interrupted time series analysis and time-varying difference-in-difference methods were used to estimate the impact of the COVID-19 and city lockdown policies on online food delivery services. The COVID-19 had a considerable negative effect on the online food delivery services. Lockdown policies caused further disruptions. As the pandemic and lockdown policies ended, the negative impacts dissipated. This finding reflected digital channels’ resilience to the catering industry during the pandemic and helped it withstand its impact. There were significant differences among urban characteristics. The government can formulate relevant policies to deal with potential public health risks in the future based on these findings.
When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.
Comments
01-Emerging