Paper Number
2295
Paper Type
Short
Description
One of the most significant challenges of Massive Open Online Courses (MOOCs) is the low user engagement rate. Despite its importance, few studies have explored this issue. In this paper, we study user behavior in MOOCs through the lens of community design and investigate the role of distinct types of user interactions on engagement and performance. The results of our study demonstrate that both on-topic and off-topic discussions can enhance user engagement and learning outcomes. However, the impact of each discussion type varies based on specific user characteristics. The findings of our paper have significant implications for the providers and designers of MOOC platforms.
Recommended Citation
Mousavi, Nasim; Adamopoulos, Panagiotis; and Bockstedt, Jesse, "Discussion Types and User Behavior in MOOCs" (2022). ICIS 2022 Proceedings. 17.
https://aisel.aisnet.org/icis2022/user_behaivor/user_behaivor/17
Discussion Types and User Behavior in MOOCs
One of the most significant challenges of Massive Open Online Courses (MOOCs) is the low user engagement rate. Despite its importance, few studies have explored this issue. In this paper, we study user behavior in MOOCs through the lens of community design and investigate the role of distinct types of user interactions on engagement and performance. The results of our study demonstrate that both on-topic and off-topic discussions can enhance user engagement and learning outcomes. However, the impact of each discussion type varies based on specific user characteristics. The findings of our paper have significant implications for the providers and designers of MOOC platforms.
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Comments
19-UserBehavior