Paper Number

2261

Paper Type

Short

Description

Developing organizational resilience (OR) is now one of the core competencies for organizations’ survival. Yet, OR development, as a response to disruptions, is context specific. With previous studies highlighting the type of disruption addressed, we find that the technology-incurred disruptions have received less spotlight due to the prevailing ‘pro-ICT bias’. However, technology may also heavily disrupt organizations. Should an organization not be resilient towards it, its survival can be at risk. Among various methods and means of developing OR, digital resilience, which is to utilize information systems to develop resilience, is known to be critical. Therefore, we ask the following research question “How do organizations develop digital resilience addressing technology-driven disruptions?". Using the improvisational capabilities and the red queen hypothesis as our guide, we conduct an exploratory case study on the Korean online gaming industry. Preliminary analysis and results are shared and concluded with plans for future research development

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Dec 12th, 12:00 AM

The Red Queen Hypothesis and Improvisational Capabilities for Resilience: A Study of Korean Online Gaming Industry

Developing organizational resilience (OR) is now one of the core competencies for organizations’ survival. Yet, OR development, as a response to disruptions, is context specific. With previous studies highlighting the type of disruption addressed, we find that the technology-incurred disruptions have received less spotlight due to the prevailing ‘pro-ICT bias’. However, technology may also heavily disrupt organizations. Should an organization not be resilient towards it, its survival can be at risk. Among various methods and means of developing OR, digital resilience, which is to utilize information systems to develop resilience, is known to be critical. Therefore, we ask the following research question “How do organizations develop digital resilience addressing technology-driven disruptions?". Using the improvisational capabilities and the red queen hypothesis as our guide, we conduct an exploratory case study on the Korean online gaming industry. Preliminary analysis and results are shared and concluded with plans for future research development

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