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Paper Number
1449
Paper Type
Completed
Description
Organizational use of digital technologies to monitor employee performance is increasing in response to competitive pressures and the emergence of hybrid working scenarios. These technologies provide employers with insights that can be used to increase organizational effectiveness, but have asymmetric power implications that accentuate employee privacy concerns. This study applies a psychological contract theory lens to explore the impact of these concerns in relation to mandatory location tracking, examining the psychosocial outcomes that affect the individual and their trust in the organization. Data collected from 709 Irish police officers are tested using covariance-based structural equation modelling. The findings confirm that information privacy concerns regarding digital location tracking impact the employee and shape their trust relationship with the organization through three pathways, the first being a direct effect, the second arising from the associated loss of autonomy and the third being through employee strain resulting from those privacy concerns.
Recommended Citation
McParland, Cliona Patricia; Connolly, Regina; Sanchez, Otavio P.; and Compeau, Deborah, "Under a Microscope: Examining the Impact of Digital Location Tracking in the Irish Police Force" (2022). ICIS 2022 Proceedings. 4.
https://aisel.aisnet.org/icis2022/digit_nxt_gen/digit_nxt_gen/4
Under a Microscope: Examining the Impact of Digital Location Tracking in the Irish Police Force
Organizational use of digital technologies to monitor employee performance is increasing in response to competitive pressures and the emergence of hybrid working scenarios. These technologies provide employers with insights that can be used to increase organizational effectiveness, but have asymmetric power implications that accentuate employee privacy concerns. This study applies a psychological contract theory lens to explore the impact of these concerns in relation to mandatory location tracking, examining the psychosocial outcomes that affect the individual and their trust in the organization. Data collected from 709 Irish police officers are tested using covariance-based structural equation modelling. The findings confirm that information privacy concerns regarding digital location tracking impact the employee and shape their trust relationship with the organization through three pathways, the first being a direct effect, the second arising from the associated loss of autonomy and the third being through employee strain resulting from those privacy concerns.
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01-Digitization