Paper ID
1405
Paper Type
teaching
Description
This teaching case explores the political, socio-technical, and business-related challenges of the introduction of a state-recognized electronic identity (e-ID) in Switzerland. Based on real-life events, the case puts every student in the shoes of a board member of SwissSign Group, a joint venture between 20 of the most influential public and private companies in Switzerland. This conglomerate faces three major challenges. To solve these challenges they need, among others, to learn from the past failures of SuisseID, the previous unsuccessful attempt to launch a nationwide e-ID infrastructure. Students must also analyze current political and regulatory events that impact on the e-credential market and need to develop a business model for the new solution, SwissID. This teaching case is designed for students from the undergraduate level upward. The content may be suitable for courses or modules relating to e-government, the platform economy, business models, value co-creation, information ethics, digitalization, PPPs, information security, and privacy.
Recommended Citation
Mettler, Tobias and Guenduez, Ali Asker, "From SuisseID to SwissID: Overcoming the key challenges in Switzerland's e-credential market" (2019). ICIS 2019 Proceedings. 2.
https://aisel.aisnet.org/icis2019/learning_environ/learning_environ/2
From SuisseID to SwissID: Overcoming the key challenges in Switzerland's e-credential market
This teaching case explores the political, socio-technical, and business-related challenges of the introduction of a state-recognized electronic identity (e-ID) in Switzerland. Based on real-life events, the case puts every student in the shoes of a board member of SwissSign Group, a joint venture between 20 of the most influential public and private companies in Switzerland. This conglomerate faces three major challenges. To solve these challenges they need, among others, to learn from the past failures of SuisseID, the previous unsuccessful attempt to launch a nationwide e-ID infrastructure. Students must also analyze current political and regulatory events that impact on the e-credential market and need to develop a business model for the new solution, SwissID. This teaching case is designed for students from the undergraduate level upward. The content may be suitable for courses or modules relating to e-government, the platform economy, business models, value co-creation, information ethics, digitalization, PPPs, information security, and privacy.