Track Description
Governments around the world are undergoing radical transformations with the emergence of new digital technologies and techniques, such as Artificial Intelligence, the Internet of Things, big data and analytics. As part of these efforts, cities, too, are embracing the new technologies to tackle pressing urban problems and to effectively utilize their resources. Such digitalization of the public sector drives us to rethink the way government services are provided, citizens are engaged, and public agencies create value.

Indeed, the novel phenomena surrounding digital government generally and within the unique context of cities is challenging existing knowledge on the design, implementation, and management of information systems, public policy and organizations. Along with the rapid changes in technology, it thus becomes increasingly important for IS researchers to better understand the implications of digitalization on the complex relationships between public agencies, citizens, and businesses and its outcomes.

The Digital Government and Smart Cities track is intended for high‐quality papers on the varied dimensions of digital transformation in the public sector. We invite papers that can provide theoretical and methodological contributions by balancing research rigour with relevance.

Track Chairs Atreyi Kankanhalli
Rony Medaglia
Theresa Pardo

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An Internet of Things Solution for Intelligence Security Management

Xiaotong Sun, School of Information
Qili Wang, Renmin University of China

“An iron hand in a velvet glove’’: the embodiment of the platform logic in the emergency sector

Stan Karanasios, RMIT University
Vanessa Cooper, RMIT University
Peter A J Hayes, RMIT University
Anouck Adrot, Paris-Dauphine University

Controlling Corruption in Developing Country Public Sector: A Process Ecosystems Perspective

Rehan Syed, Queensland University of Technology
Wasana Bandara, Queensland University of Technology

From E-Government to Good Governance: The mediating role of Government E-Participation

Prakrit Silal, Indian Institute of Management Calcutta
Ashutosh Jha, Indian Institute of Management Calcutta
Debashis Saha PhD, Indian Institute of Management Calcutta

Leveraging Architectural Thinking for Large-Scale E-Government Projects

Fabian Burmeister, University of Hamburg
Paul Drews, Leuphana University of Lüneburg
Ingrid Schirmer, University of Hamburg

Making Indian Cities Smart: Framing Incongruencies and Reconciliation

Priya Seetharaman, Indian Institute of Management Calcutta
Jocelyn Cranefield, Victoria University of Wellington
Surajit Chakravarty, Indian Institute of Management Calcutta

Overcoming Status Quo Bias: Nudging in a Government-Led Digital Transformation Initiative

Nina-Birte Schirrmacher, ESSEC
Jan Ondrus, ESSEC Business School
Felix Tan, University of New South Wales
Yvonne Ai-Chi Loh, Nanyang Technological University
David Roi Hardoon, University College London

Predicting success of online petitions from the perspective of agenda setting

Philip Tin Yun Lee, The University of Hong Kong
Alvin Ying LU, National University of Singapore Singapore
Feiyu E, The University of Hong Kong
Michael Chau, The University of Hong Kong

Rethinking Public Value Co-Creation in Smart City Ecosystems: A Meta-Analysis of Smart City Case Studies

Akemi Chatfield, University of Wollongong
Christopher Reddick, The University of Texas at San Antonio
Dirk Baldwin, The University of Wisconsin, Parkside
Brian Donnellan, Maynooth University
H. Michael Chung, University of California at Long Beach

The Long and Winding Road of Digital Public Services—One Next Step: Proactivity

Hendrik Scholta, University of Muenster – ERCIS
Ida Lindgren, Linköping University

Waking Up a Sleeping Giant: Lessons from Two Extended Pilots to Transform Public Organizations by Internal Crowdsourcing

Christian Grotherr, University of Hamburg
Thomas Wagenknecht, FZI Research Center for Information Technology
Martin Semmann, University of Hamburg