Governments around the world are undergoing radical transformations with the emergence of new digital technologies and techniques, such as Artificial Intelligence, the Internet of Things, big data and analytics. As part of these efforts, cities, too, are embracing the new technologies to tackle pressing urban problems and to effectively utilize their resources. Such digitalization of the public sector drives us to rethink the way government services are provided, citizens are engaged, and public agencies create value.
Indeed, the novel phenomena surrounding digital government generally and within the unique context of cities is challenging existing knowledge on the design, implementation, and management of information systems, public policy and organizations. Along with the rapid changes in technology, it thus becomes increasingly important for IS researchers to better understand the implications of digitalization on the complex relationships between public agencies, citizens, and businesses and its outcomes.
The Digital Government and Smart Cities track is intended for high‐quality papers on the varied dimensions of digital transformation in the public sector. We invite papers that can provide theoretical and methodological contributions by balancing research rigour with relevance.
Track Chairs Atreyi Kankanhalli
Rony Medaglia
Theresa Pardo
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An Internet of Things Solution for Intelligence Security Management Xiaotong Sun, School of Information |
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“An iron hand in a velvet glove’’: the embodiment of the platform logic in the emergency sector Stan Karanasios, RMIT University |
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Controlling Corruption in Developing Country Public Sector: A Process Ecosystems Perspective Rehan Syed, Queensland University of Technology |
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From E-Government to Good Governance: The mediating role of Government E-Participation Prakrit Silal, Indian Institute of Management Calcutta |
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Leveraging Architectural Thinking for Large-Scale E-Government Projects Fabian Burmeister, University of Hamburg |
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Making Indian Cities Smart: Framing Incongruencies and Reconciliation Priya Seetharaman, Indian Institute of Management Calcutta |
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Overcoming Status Quo Bias: Nudging in a Government-Led Digital Transformation Initiative Nina-Birte Schirrmacher, ESSEC |
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Predicting success of online petitions from the perspective of agenda setting Philip Tin Yun Lee, The University of Hong Kong |
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Akemi Chatfield, University of Wollongong |
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The Long and Winding Road of Digital Public Services—One Next Step: Proactivity Hendrik Scholta, University of Muenster – ERCIS |
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Christian Grotherr, University of Hamburg |