Description
Motivated by the puzzle that increased use of IT may not always be beneficial, and sometimes can even be damaging, we examine how the use of enterprise systems (ES) in a focal business process can be combined with competence in the business domain and the
Recommended Citation
Sambhara, Chaitanya; Rai, Arun; and Xu, Sean Xin, "Why Increased Use of IT can be Beneficial or Damaging? Insights from the Puzzle of IT Use and Managerial Expertise for Internal Controls" (2018). ICIS 2018 Proceedings. 4.
https://aisel.aisnet.org/icis2018/implement/Presentations/4
Why Increased Use of IT can be Beneficial or Damaging? Insights from the Puzzle of IT Use and Managerial Expertise for Internal Controls
Motivated by the puzzle that increased use of IT may not always be beneficial, and sometimes can even be damaging, we examine how the use of enterprise systems (ES) in a focal business process can be combined with competence in the business domain and the