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Motivated by the puzzle that increased use of IT may not always be beneficial, and sometimes can even be damaging, we examine how the use of enterprise systems (ES) in a focal business process can be combined with competence in the business domain and the

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Dec 13th, 12:00 AM

Why Increased Use of IT can be Beneficial or Damaging? Insights from the Puzzle of IT Use and Managerial Expertise for Internal Controls

Motivated by the puzzle that increased use of IT may not always be beneficial, and sometimes can even be damaging, we examine how the use of enterprise systems (ES) in a focal business process can be combined with competence in the business domain and the