Defining Bots in an Enterprise Context

Presenter Information

Stefan Stieglitz, University of Duisburg-EssenFollow
Florian Brachten, University of Duisburg-EssenFollow
Tobias Kissmer, University of Duisburg-EssenFollow

Description

Bots, Virtual Assistants and Virtual Agents are well known in a personal environment. Technologies like Apple Siri or Amazon Alexa serve as digital assistants to enhance both accessibility and productivity. Yet, these technologies have to play with diff

Recommended Citation

Stieglitz, Stefan; Brachten, Florian; and Kissmer, Tobias, "Defining Bots in an Enterprise Context" (2018). ICIS 2018 Proceedings. 5.
https://aisel.aisnet.org/icis2018/impact/Presentations/5