When Value Co-Creation Turns to Co-Destruction: Users™ Experiences of Augmented Reality Mobile Games

Presenter Information

Juuli Lintula, Faculty of Information Technology, University of Jyvaskyla, FinlandFollow
Tuure Tuunanen, Faculty of Information Technology, University of Jyvaskyla, FinlandFollow
Markus Salo, Faculty of Information Technology, University of Jyvaskyla, FinlandFollow
Michael D. Myers, Department of Information Systems and Operations Management, University of Auckland, New ZealandFollow

Description

Service-dominant logic (SDL) provides a well-established lens for understanding services as value co-creation processes. However, also value co-destruction can occur in service processes, but the literature on value co-destruction remains scattered and mo

Recommended Citation

Lintula, Juuli; Tuunanen, Tuure; Salo, Markus; and Myers, Michael D., "When Value Co-Creation Turns to Co-Destruction: Users™ Experiences of Augmented Reality Mobile Games" (2018). ICIS 2018 Proceedings. 2.
https://aisel.aisnet.org/icis2018/general/Presentations/2