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Understanding patient experience is important for healthcare service providers and online platforms such as websites and forums are excellent sources to collect patient feedback. Information from online sources can be vast and unstructured that may make i

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Dec 13th, 12:00 AM

Identifying Patient Experience from Online Resources via Sentiment Analysis and Topic Modelling Approaches

Understanding patient experience is important for healthcare service providers and online platforms such as websites and forums are excellent sources to collect patient feedback. Information from online sources can be vast and unstructured that may make i