Start Date

13-12-2018 12:00 AM

Description

We draw on a 15-month ethnography of a sales unit to explain how managers use information technology to hide knowledge from their leaders. We show that using IT to withhold knowledge from leaders is a core process in building, raising and reinforcing inte

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Dec 13th, 12:00 AM

Computer-mediated knowledge hiding as a new form of boundary work in organizations

We draw on a 15-month ethnography of a sales unit to explain how managers use information technology to hide knowledge from their leaders. We show that using IT to withhold knowledge from leaders is a core process in building, raising and reinforcing inte