Description
We draw on a 15-month ethnography of a sales unit to explain how managers use information technology to hide knowledge from their leaders. We show that using IT to withhold knowledge from leaders is a core process in building, raising and reinforcing inte
Recommended Citation
Cunha, Joao and Vega Perez, Miguel, "Computer-mediated knowledge hiding as a new form of boundary work in organizations" (2018). ICIS 2018 Proceedings. 14.
https://aisel.aisnet.org/icis2018/behavior/Presentations/14
Computer-mediated knowledge hiding as a new form of boundary work in organizations
We draw on a 15-month ethnography of a sales unit to explain how managers use information technology to hide knowledge from their leaders. We show that using IT to withhold knowledge from leaders is a core process in building, raising and reinforcing inte