Start Date

13-12-2018 12:00 AM

Description

Beyond usage, users can contribute to IT services and bring competitive advantages to IT vendors. To understand how to better mobilize the powerful user workforce, this study aims at studying user voluntary contributions in a general context of consumer I

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Dec 13th, 12:00 AM

From Usage to Contribution: A Synthesized Typology of Technology Extra-Role Behavior

Beyond usage, users can contribute to IT services and bring competitive advantages to IT vendors. To understand how to better mobilize the powerful user workforce, this study aims at studying user voluntary contributions in a general context of consumer I