Description
To help consumers evaluate products that often differ along multiple dimensions, many online review platforms have started to implement multi-dimensional rating systems, wherein a user provides product ratings on multiple product dimensions, in addition t
Recommended Citation
Zheng, Xin; Ren, Xingyao; Hong, Yili (Kevin); Cao, Jisu; and Yang, Sha, "Information Inconsistencies in Multi-Dimensional Rating Systems" (2018). ICIS 2018 Proceedings. 1.
https://aisel.aisnet.org/icis2018/behavior/Presentations/1
Information Inconsistencies in Multi-Dimensional Rating Systems
To help consumers evaluate products that often differ along multiple dimensions, many online review platforms have started to implement multi-dimensional rating systems, wherein a user provides product ratings on multiple product dimensions, in addition t