Start Date
10-12-2017 12:00 AM
Description
Financial Technology (Fintech) is effecting a revolution in the global financial market, pushing industry incumbents to collaborate and integrate with the Fintech startups to provide more efficient solutions and improve customer experience. Most Fintech firms tend to be platform-based businesses, but yet, the process of Fintech Platform Development has not been studied to a significant degree. Toward tackling this knowledge gap, this research-in-progress paper presents an ongoing case study that is investigating the development of a Fintech platform that provides instalment-based retail services and microloans to students and youths in China. From our findings to date, a preliminary process model is presented that suggests that the process of Fintech Platform Development can traverse across three sequential stages: Value Definition, Stakeholder Empowerment and Co-Evolution. Each of the stages are marked by the employment of various platform development strategies, which in turn, leads to a number of distinct platform configurations.
Recommended Citation
NG, Yat Sze Evelyn; Muthukannan, Priyadharshini; Tan, Barney; and Leong, Carmen, "Fintech Platform Development: A Revelatory Case Study of a Chinese Microloan Startup" (2017). ICIS 2017 Proceedings. 15.
https://aisel.aisnet.org/icis2017/DigitalPlatforms/Presentations/15
Fintech Platform Development: A Revelatory Case Study of a Chinese Microloan Startup
Financial Technology (Fintech) is effecting a revolution in the global financial market, pushing industry incumbents to collaborate and integrate with the Fintech startups to provide more efficient solutions and improve customer experience. Most Fintech firms tend to be platform-based businesses, but yet, the process of Fintech Platform Development has not been studied to a significant degree. Toward tackling this knowledge gap, this research-in-progress paper presents an ongoing case study that is investigating the development of a Fintech platform that provides instalment-based retail services and microloans to students and youths in China. From our findings to date, a preliminary process model is presented that suggests that the process of Fintech Platform Development can traverse across three sequential stages: Value Definition, Stakeholder Empowerment and Co-Evolution. Each of the stages are marked by the employment of various platform development strategies, which in turn, leads to a number of distinct platform configurations.