Start Date
11-12-2016 12:00 AM
Description
Prior research has generally found that firm-specific information technology (IT) knowledge, behavioral, normative and control beliefs, and team empowerment contributed to intention to explore IT. However, little attention is directed towards how the user experience, specifically user engagement, influences users’ intention to explore IT, such as business information systems (BIS). Toward this end, this paper explores how user engagement affects users’ intention to explore BIS and how user engagement is promoted by the cognitive fit between BIS interface and tasks and the regulatory compatibility between BIS interface and personal characteristics, such as style of information processing. We conducted a lab experiment to empirically test the hypotheses. This study may contribute to the extant information systems (IS) literature by uncovering the impacts of engagement experience on intention to explore and responding to the call for investigation of the BIS context where rich visualizations of the systems influence users’ interactive experience.
Recommended Citation
Yang, Junyi; Pinsonneault, Alain; and Hsieh, JJ Po-An, "An Investigation of Intention to Explore Business Intelligence Systems: A Psychological Engagement Perspective" (2016). ICIS 2016 Proceedings. 8.
https://aisel.aisnet.org/icis2016/ITImplementation/Presentations/8
An Investigation of Intention to Explore Business Intelligence Systems: A Psychological Engagement Perspective
Prior research has generally found that firm-specific information technology (IT) knowledge, behavioral, normative and control beliefs, and team empowerment contributed to intention to explore IT. However, little attention is directed towards how the user experience, specifically user engagement, influences users’ intention to explore IT, such as business information systems (BIS). Toward this end, this paper explores how user engagement affects users’ intention to explore BIS and how user engagement is promoted by the cognitive fit between BIS interface and tasks and the regulatory compatibility between BIS interface and personal characteristics, such as style of information processing. We conducted a lab experiment to empirically test the hypotheses. This study may contribute to the extant information systems (IS) literature by uncovering the impacts of engagement experience on intention to explore and responding to the call for investigation of the BIS context where rich visualizations of the systems influence users’ interactive experience.