Start Date
11-12-2016 12:00 AM
Description
Healthcare organizations are concerned about the negative effects created by IT related stress, also known under the concept of technostress. However, organizational literature suggests that stress is not always harmful and can also have positive effects on performance and innovative behaviours. While technostress darksides are acknowledged, we still know really few regarding potential positive sides. Based on activation theory, this study examines the possibility of a curvilinear relationship between technostress creators and exploratory use behaviours in the post-implementation phase, and also looks for potential moderating effects of individual characteristics (personal innovativeness with IT) and the environment (support for exploration) in healthcare. This paper aims at providing a basis for better understanding the paradoxical effects of technostress creators on IS use behaviours in a mandatory use context. We also discuss potential contributions.
Recommended Citation
Lauwers, Marion and Giangreco, Antonio, "Technostress and IT Exploration in Healthcare" (2016). ICIS 2016 Proceedings. 3.
https://aisel.aisnet.org/icis2016/ISOrganizations/Presentations/3
Technostress and IT Exploration in Healthcare
Healthcare organizations are concerned about the negative effects created by IT related stress, also known under the concept of technostress. However, organizational literature suggests that stress is not always harmful and can also have positive effects on performance and innovative behaviours. While technostress darksides are acknowledged, we still know really few regarding potential positive sides. Based on activation theory, this study examines the possibility of a curvilinear relationship between technostress creators and exploratory use behaviours in the post-implementation phase, and also looks for potential moderating effects of individual characteristics (personal innovativeness with IT) and the environment (support for exploration) in healthcare. This paper aims at providing a basis for better understanding the paradoxical effects of technostress creators on IS use behaviours in a mandatory use context. We also discuss potential contributions.