Start Date
11-12-2016 12:00 AM
Description
This paper reports the findings of a proactive design science research project involving the construction, evaluation, and organizational introduction of an information technology (IT) artifact in the context of air transportation logistics. Drawing on our insights from instantiating an IT artifact and embedding it into the organization of a major provider of unit load device management for airlines, we explore the idea that IS-driven automation in digitalizing environments is more limited by socio-economic factors than digital-technological capabilities. Both our IT artifact and the abstracted design principles we generated through heuristic theorizing (HT) are novel, enhancing the information system (IS) design knowledge base of human-machine symbiosis and IT artifacts. Overall, our findings contribute to a better understanding of how to design human-machine symbiosis in information systems.
Recommended Citation
Döppner, Daniel A.; Gregory, Robert Wayne; Schoder, Detlef; and Siejka, Honorata, "Exploring Design Principles for Human-Machine Symbiosis: Insights from Constructing an Air Transportation Logistics Artifact" (2016). ICIS 2016 Proceedings. 13.
https://aisel.aisnet.org/icis2016/GeneralIS/Presentations/13
Exploring Design Principles for Human-Machine Symbiosis: Insights from Constructing an Air Transportation Logistics Artifact
This paper reports the findings of a proactive design science research project involving the construction, evaluation, and organizational introduction of an information technology (IT) artifact in the context of air transportation logistics. Drawing on our insights from instantiating an IT artifact and embedding it into the organization of a major provider of unit load device management for airlines, we explore the idea that IS-driven automation in digitalizing environments is more limited by socio-economic factors than digital-technological capabilities. Both our IT artifact and the abstracted design principles we generated through heuristic theorizing (HT) are novel, enhancing the information system (IS) design knowledge base of human-machine symbiosis and IT artifacts. Overall, our findings contribute to a better understanding of how to design human-machine symbiosis in information systems.