Start Date

12-13-2015

Description

The complexity of today’s organizational IT-driven transformations, such as implementing ERPs and CRMs, urges companies to conduct upfront preparations to ensure implementation success. Organizational readiness is therefore regarded as a critical precondition that increases the chances of IT implementation success. To deepen the theoretical understanding of the link between organizational readiness and IT implementation success, we present preliminary results of a qualitative survey among a group of seasoned IT project/change management experts and derive a theoretical framework explaining the link between the two constructs.

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Dec 13th, 12:00 AM

Inside the “Black Box”: Investigating the Link between Organizational Readiness and IT Implementation Success

The complexity of today’s organizational IT-driven transformations, such as implementing ERPs and CRMs, urges companies to conduct upfront preparations to ensure implementation success. Organizational readiness is therefore regarded as a critical precondition that increases the chances of IT implementation success. To deepen the theoretical understanding of the link between organizational readiness and IT implementation success, we present preliminary results of a qualitative survey among a group of seasoned IT project/change management experts and derive a theoretical framework explaining the link between the two constructs.