Start Date
12-13-2015
Description
The introduction and adoption of a multitude of new and interactive information technology (IT) artifacts has impacted adoption research. Rather than solely functioning as productivity tools, new IT artifacts assume the roles of interaction mediators and social actors. This paper describes these varying roles, and discusses the type of perceptions users form when using them. Further, the paper proposes and distinguishes between four foci of how the different types of artifacts are evaluated across cognitive, relational, social, and emotional beliefs. A theoretical model is developed that maps the different views of IT artifacts to the four distinct types of evaluations, and a number of propositions are presented.
Recommended Citation
Al-Natour, Sameh and Benbasat, Izak, "Different Views and Evaluations of IT Artifacts" (2015). ICIS 2015 Proceedings. 11.
https://aisel.aisnet.org/icis2015/proceedings/HCI/11
Different Views and Evaluations of IT Artifacts
The introduction and adoption of a multitude of new and interactive information technology (IT) artifacts has impacted adoption research. Rather than solely functioning as productivity tools, new IT artifacts assume the roles of interaction mediators and social actors. This paper describes these varying roles, and discusses the type of perceptions users form when using them. Further, the paper proposes and distinguishes between four foci of how the different types of artifacts are evaluated across cognitive, relational, social, and emotional beliefs. A theoretical model is developed that maps the different views of IT artifacts to the four distinct types of evaluations, and a number of propositions are presented.