Stakeholder Alignment and Effective System Use: Case Study of a Public Sector Information System

Presenter Information

Byron Keating, University of Canberra, Bruce, ACT, Australia.Follow
John Campbell, Faculty of ISE, University of Canberra, Canberra, ACT, Australia.Follow
Patrick Zou, School of Management, University of Canberra, Canberra, ACT, Australia.Follow
Rebecca Yang, Property Construction and Project Management, RMIT University, Melbourne, VIC, Australia.Follow

Location

260-073, Owen G. Glenn Building|Level 0, Open Space, Owen G. Glenn Building

Start Date

12-15-2014

Description

This research seeks to understand how improved stakeholder alignment impacts the use of IT systems deployed in support of sustainability. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how stakeholder alignment is enacted to improve the use of mandated IT systems. To address this gap we: (1) identify the factors that influence the effective use of such systems; (2) investigate how strategic alignment among stakeholders within project related networks impacts on effective use; and (3) propose and test a stakeholder alignment model to explain effective use of a mandated sustainability system within the Australian building industry.

Recommended Citation

Keating, Byron; Campbell, John; Zou, Patrick; and Yang, Rebecca, "Stakeholder Alignment and Effective System Use: Case Study of a Public Sector Information System" (2014). ICIS 2014 Proceedings. 9.
https://aisel.aisnet.org/icis2014/proceedings/ConferenceTheme/9