Start Date
14-12-2012 12:00 AM
Description
This study examines how the use of interactive technology and the level of domain knowledge together affect changes in group confidence, in a forecasting task. We hypothesize that the use of interactive technology is related to a shift in group confidence and that the level of domain knowledge moderates the relationship between the use of interactive technology and a shift in group confidence. Our lab experiment reveals several important findings. We find that the effect of technology interactivity on a shift in group confidence depends on the level of group domain knowledge. Specifically, we find that the expert groups using a high interactive technology increase their confidence more than do expert groups using a low interactive technology. However, technology interactivity does not significantly affect shifts in group confidence for novice groups. These findings have significant theoretical and practical implications for group decision making.
Recommended Citation
Peng, Chih-Hung; Herndon, Benjamin; and Slaughter, Sandra, "Interactive Technology, Expertise & Group Decision Making" (2012). ICIS 2012 Proceedings. 8.
https://aisel.aisnet.org/icis2012/proceedings/HumanComputerInteractions/8
Interactive Technology, Expertise & Group Decision Making
This study examines how the use of interactive technology and the level of domain knowledge together affect changes in group confidence, in a forecasting task. We hypothesize that the use of interactive technology is related to a shift in group confidence and that the level of domain knowledge moderates the relationship between the use of interactive technology and a shift in group confidence. Our lab experiment reveals several important findings. We find that the effect of technology interactivity on a shift in group confidence depends on the level of group domain knowledge. Specifically, we find that the expert groups using a high interactive technology increase their confidence more than do expert groups using a low interactive technology. However, technology interactivity does not significantly affect shifts in group confidence for novice groups. These findings have significant theoretical and practical implications for group decision making.