This is a teaching case on a real life scenario in an organization involving IT solution evaluation and selection. This case involves the Bank of America’s Foreign Items Systems office in Toronto. The officers from the Bank of America’s Foreign Items Systems office in Toronto were discussing how to respond to a Request for Proposal (RFP) from a major U.S. bank to provide foreign currency services. The case discusses three options: Standard J2EE Web Application Global Foreign Currency, Modified J2EE Web Application with Single Sign On, and Service-Oriented Architecture (SOA) via Web Services. The case can be used to complement chapters in MIS and IT courses that are related to Systems Integration, IT Infrastructure or IT Implementation. The case can also be used to discuss IT planning, management, evaluation, and trade-off issues. The case is intended for use by senior undergraduate and MBA students.
Siau, Keng and DeWester, David, "IBM POWER SYSTEMS AND SERVICE ORIENTED ARCHITECTURE AT BANK OF AMERICA’S FOREIGN ITEMS SYSTEMS OFFICE" (2010). ICIS 2010 Proceedings. 226.