ICIS 2010 ISBN: 978-0-615-41898-8

Welcome from the 2010 ICIS Program Chairs

This year celebrates the 31st International Conference on Information Systems. The conference theme–“Gateway to the Future”–focuses on how information technology both shapes and is shaped by the world in which we live, work, and play. This theme is tied to the conference location. St. Louis is known by its nickname, "Gateway to the West", because it served as a hub for millions of people expanding westward across America in search of better futures for themselves and their families.

For more information about the program and paper acceptance rates, please click here

Mary Lacity, University of Missouri-St. Louis
Mary Lacity
University of Missouri-St. Louis
Sal March,Vanderbilt University
Sal March
Vanderbilt University
Fred Niederman,St. Louis University
Fred Niederman
St. Louis University

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Submissions from 2010

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Healthcare IT Adoption under Different Government Models: Debating the HITECH Impacts, Chon Abraham, Miki Akiyama, Carol V. Brown, Wendy L. Currie, Elizabeth Davidson, Cynthia LeRouge, and Diane M. Strong

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ONLINE SOCIAL NETWORKING SITE (SNS) USE AT THE CAMPUS EMERGENCIES, Serkan Ada, H. Raghav Rao, and Raj Sharman

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TEMPERAMENT AND COGNITIVE FIT: AN EMPIRICAL INVESTIGATION OF TASK PERFORMANCE, Anukrati Agrawal and Paul Clay

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ENGAGED DESIGN SCIENCE: DEVELOPING DESIGN VISIONS FOR THE FUTURE E-NEWSPAPER, Marie Åkesson, Karlheinz Kautz, and Carina Ihlström Eriksson

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THE STRATEGIC ROLE OF INFORMATION TECHNOLOGY SOURCING: A DYNAMIC CAPABILITIES PERSPECTIVE, Forough Karimi Alaghehband and Suzanne Rivard

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IT-ENABLED KNOWLEDGE MANAGEMENT IN HEALTHCARE DELIVERY: THE CASE OF EMERGENCY CARE, Maryam Alavi; Steven L. Johnson; Terry Willey RN, MN; and Youngjin Yoo

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NATIONALITY DIVERSITY AND PERFORMANCE IN GLOBAL SOFTWARE DEVELOPMENT TEAMS: THE ROLE OF TEMPORAL DISPERSION AND LEADERSHIP, Iván Alfaro

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BRIDGING THE CHASM BETWEEN SOCIOTECHNICAL AND TECHNICAL VIEWS OF SYSTEMS IN ORGANIZATIONS, Steven Alter

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Validating Work System Principles for Use in Systems Analysis and Design, Steven Alter and Ryan Wright

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TOWARDS AN EFFICIENT DECISION POLICY FOR CLOUD SERVICE PROVIDERS, Arun Anandasivam and Christof Weinhardt

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"WE DON’T NEED NO EDUCATION": REQUIRED ABILITIES IN ONLINE LABOR MARKETS, Carignani Andrea and Negri Lorenzo

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CONCEPTUALIZING THE COMMONS-BASED PEERPRODUCTION OF SOFTWARE: AN ACTIVITY THEORETIC ANALYSIS, Pavel Andreev, Joseph Feller, Patrick Finnegan, and Jeffrey Moretz

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Creating Social Contagion through Viral Product Design: A Randomized Trial of Peer Influence in Networks, Sinan Aral and Dylan Walker

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LEARNING-BY-DOING AND PROJECT CHOICE: A DYNAMIC STRUCTURAL MODEL OF CROWDSOURCING, Nikolay Archak and Anindya Ghose

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THE ROLE OF CONTEXT IN MANAGING INFORMATION INFRASTRUCTURE SERVICES, Nils-Petter Augustsson, Agneta Nilsson, and Jonny Holmström

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TECHNOLOGIES THAT TRANSFORM BUSINESS AND RESEARCH: LESSONS FROM THE PAST AS WE LOOK TO THE FUTURE, Jeff Baker, Michel Avital, Gordon Davis, Frank Land, Howard Morgan, and James Wetherbe

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THE EFFECTS OF CLIENT GOVERNANCE MECHANISMS AND RELATIONAL EXCHANGE ON IS OUTSOURCING EFFECTIVENESS, S. Balaji and Carol V. Brown

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PREDICTIVE MODEL MARKETS: DESIGN PRINCIPLES FOR MANAGING ENTERPRISE-LEVEL ADVANCED ANALYTICS, Sule Balkan and Michael Goul

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COMPLEMENTARITY OF THE IMPACT OF ALTERNATIVE SERVICE CHANNELS ON BANK PERFORMANCE, Rajiv Banker, Pei-Yu Chen, Fang-Chun Liu, and Chin-Shyh Ou

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Real Options in Information Systems – a Revised Framework, Rajiv Banker, Sunil Wattal, and Jose M. Plehn-Dujowich

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SHOULD I STAY OR SHOULD I GO: THE ROLE OF REFERRALS ON ONLINE COMMUNITY MEMBER TURNOVER AND TENURE, Patrick J. Bateman, Peter H. Gray, and Brian S. Butler

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ORGANIZATIONAL BOUNDARIES, INDUSTRY FRAGMENTATION, AND ELECTRONIC PERSONAL HEALTH RECORDS, Ryan Baxter and Mark O. Lewis

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A Multi-Perspective Approach to Business Process Management in the Financial Sector, Jörg Becker, Burkhard Weiß, and Axel Winkelmann

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BROADBAND IN SCHOOLS: DOES IT HELP OR HURT STUDENT PERFORMANCE?, Rodrigo Belo, Pedro Ferreira, and Rahul Telang

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Incorporating Social Presence in the Design of the Anthropomorphic Interface of Recommendation Agents: Insights from an fMRI Study, Izak Benbasat, Angelika Dimoka, Paul A. Pavlou, and Lingyun Qiu

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IT STANDARD IMPLEMENTATION AND BUSINESS PROCESS OUTCOMES - AN EMPIRICAL ANALYSIS OF XML IN THE PUBLISHING INDUSTRY, Alexander Benlian and Thomas Hess

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THE ROLE OF SAAS SERVICE QUALITY FOR CONTINUED SAAS USE: EMPIRICAL INSIGHTS FROM SAAS USING FIRMS, Alexander Benlian, Marios Koufaris, and Thomas Hess

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PROVIDER- VS. USER-GENERATED RECOMMENDATIONS ON E-COMMERCE WEBSITES – COMPARING COGNITIVE, AFFECTIVE AND RELATIONAL EFFECTS, Alexander Benlian, Ryad Titah, and Thomas Hess

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Outsourcing Creative Work: a Study of Mobile Application Development, Birgitta Bergvall-Kåreborn, Debra Howcroft, and Didier Chincholle

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Enabling Strategic Transformations with Enterprise Systems: Beyond Operational Efficiency, Prithvi Jyoti Bhattacharya, Peter B. Seddon, and Rens Scheepers

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EMPLOYING WIKI AS A COLLABORATIVE INFORMATION REPOSITORY IN A MEDIA AND ENTERTAINMENT COMPANY: THE NBC UNIVERSAL CASE, Danielle Bibbo, Eric Sprehe, James Michelich, and Young Eun Lee

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INCENTIVES IN SERVICE VALUE NETWORKS – ON TRUTHFULNESS, SUSTAINABILITY, AND INTEROPERABILITY, Benjamin S. Blau, Tobias D. Conte, and Christof Weinhardt

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IT CHALLENGES IN M&A TRANSACTIONS – THE IT CARVE-OUT VIEW ON DIVESTMENTS, Markus Böhm, Bastian Nominacher, Jens Fähling, Jan Marco Leimeister, Philip Yetton, and Helmut Krcmar

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HOW BENEFITS FROM IS/IT INVESTMENTS ARE SUCCESSFULLY REALIZED: THE ROLE OF BUSINESS PROCESS KNOW HOW AND BENEFITS MANAGEMENT PRACTICES, Jessica Braun, Kunal Mohan, and Frederik Ahlemann

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TOWARDS A FINANCIALLY OPTIMAL DESIGN OF IT SERVICES, Kathrin S. Braunwarth and Bettina Friedl

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UTILIZING PATTERNS IN DEVELOPING DESIGN THEORIES, Sabine Buckl, Florian Matthes, and Christian M. Schweda

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UNDERSTANDING EMERGENCE AND OUTCOMES OF INFORMATION PRIVACY CONCERNS: A CASE OF FACEBOOK, Burcu Bulgurcu, Hasan Cavusoglu, and Izak Benbasat

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A SEQUENTIAL MODEL FOR GLOBAL SPAM-CLASSIFYING PROCESSES, Wolfgang R. Burkart, Stefan Etschberger, Christian Klein, and Dennis Kundisch

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DIGITAL INNOVATION AND CRAFTSMANSHIP: THE CASE OF C. F. MARTIN & COMPANY, Gordon Burtch, Youngjin Yoo, and Aaron Weiss

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SIGNALING IN CONTENT SHARING PLATFORMS, Ashley A. Bush and Amrit Tiwana

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SANTANDER ACQUIRES ABBEY: THE JACK PROJECT, Javier Busquets, Juan Rodón, and Lluis Vera

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Recovering the Ontological Foundations of the Grounded Theory Method, Tom Butler and Philip O’Reilly

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Investigating Collaborative Development Activities in a Virtual World: An Activity Theory Perspective, Michael Cahalane, Joseph Feller, and Patrick Finnegan

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THE IMPACTOFTECHNOLOGYON EMERGENT LEADERSHIPBEHAVIORSAND PERCEPTIONS IN SRI LANKA, Traci Carte, Nan Wang, and Albert Schwarzkopf

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ELECTRONIC WORD-OF-MOUTH: AN INTEGRATION OF SOCIAL INFLUENCE AND IDENTITY, Klarissa T. T. Chang, Bernard C. Y. Tan, and Xiao Liang

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ASSESSING LANGUAGE QUALITY IN THE INFORMATION SYSTEMS DEVELOPMENT PROCESS – A THEORETICAL APPROACH AND ITS APPLICATION, Marianne Corvera Charaf, Christoph Rosenkranz, and Roland Holten

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FURTHERING KNOWLEDGE MANAGEMENT RESEARCH THROUGH ETHICAL CONSIDERATIONS: A RESEARCH AGENDA, Sutirtha Chatterjee and Suprateek Sarkar

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CONSTRUCTION OF TRUST BELIEFS THROUGH RESPONSE TO ONLINE NEGATIVE PRODUCT REVIEW: A JUSTICE PERSPECTIVE, Jing (Elaine) Chen, Peiying Huang, and Yunjie (Calvin) Xu

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3-D VIRTUAL WORLD EDUCATION: AN EMPIRICAL COMPARISON WITH FACE-TO-FACE CLASSROOM, Xiaofeng Chen, Keng Siau, and Fiona Fui-Hoon Nah

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Alliance Network, Information Technology, and Firm Innovation: Findings from Pharmaceutical Industry, Lei Chi, Yin-Chi Liao, Shu Han, and K. D. Joshi

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BUSINESS PROCESS MANAGEMENT AND THE IS FIELD: HAVE WE FINALLY ARRIVED OR JUST MISSED THE BOAT?, Alina Chircu, Varun Grover, Ann Majchrzak, and Michael Rosemann

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The Effects of Micro-Blogging, Personality, and Culture on Group Decision-Making, Kyungsub Choi, Janet Rovenpor, Il Im, and Jerry Fjermestad

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Extracting Business Intelligence from Online Product Reviews: An Experiment of Automatic Rule-Induction, Wingyan Chung and Tzu-Liang (Bill) Tseng

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FACEBOOK, THE SPICE OF LIFE?, Mitchell Church and A. F. Salam

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PROMOTING GOOD MANAGEMENT: GOVERNANCE, PROMOTION, AND LEADERSHIP IN OPEN COLLABORATION COMMUNITIES, Benjamin Collier, Moira Burke, Niki Kittur, and Robert Kraut

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COLORING IN THE LINES: USING COLOR TO CHANGE THE PERCEPTION OF QUALITY IN E-COMMERCE SITES, Christopher M. Conway, Jean-Eric Pelet, Panagiota Papadopoulou, and Moez Limayem

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UNEARTHING THE VALUE OF GREEN IT, Jacqueline Corbett

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BEYOND MODES: A NEW TYPOLOGY OF ISD CONTROL, W. Alec Cram and M. Kathryn Brohman

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SHIFTING BOUNDARIES: HOW SHOULD IS RESEARCHERS STUDY NON-ORGANIZATIONAL USES OF ICT?, Kevin Crowston, Brian Fitzgerald, Peter Gloor, Ulrike Schultze, and Youngjin Yoo

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An Integrative Framework of Service Convenience, Service Consumption Experience, and Relational Exchange in Electronic Mediated Environment (EME), Hua Dai and A. F. Salam

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MATRIX KAPPA: A PROPOSAL FOR A CARD SORT STATISTIC FOR IS SURVEY INSTRUMENT DEVELOPMENT, James S. Denford

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Learning in Enterprise System Support: Specialization, Task Type and Network Characteristics, Xuefei (Nancy) Deng and Jennifer Chandler

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ONTOLOGY-BASED INFORMATION EXTRACTION FOR ANALYZING IT SERVICES, Amit V. Deokar and Sagnika Sen

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LEARNING IN OPEN-SOURCE SOFTWARE (OSS) DEVELOPMENT: HOW ORGANIZATIONAL AND NATIONAL CULTURE IMPACT DEVELOPERS’ LEARNING, E. Ilana Diamant and Sherae Daniel

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FACTORS IN ICT-ENABLED COLLABORATION IN THE PUBLIC SECTOR: THE NEIGHBOR EFFECT, Martin A. Dias

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NEUROIS: CHALLENGES AND SOLUTIONS, Angelika Dimoka, Izak Benbasat, Kai Lim, Detmar Straub, and Eric Walden

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THE IMPACT OF NATIONAL CULTURE ON BUSINESS INTELLIGENCE MATURITY MODELS, Barbara Dinter and Michael Goul

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UNDERSTANDING THE ADOPTION OF USE CASE NARRATIVES IN THE UNIFIED MODELING LANGUAGE, Brian Dobing, Joerg Evermann, and Jeffrey Parsons

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HOW DOES INFORMATION TECHNOLOGY ENABLE INNOVATION IN SUPPLY CHAINS?, John Qi Dong

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THE PERFORMANCE EFFECTS OF TRANSITIONAL IT SERVICES IN CORPORATE SPIN-OFFS, Kui Du and Hüseyin Tanriverdi

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BOUNDARY SPANNING BY DESIGN: INSIGHTS FROM A VENDOR PERSPECTIVE, Wenyu Du and Shan L. Pan

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EXPLORING THE LEGITIMATION SEEKING ACTIVITIES IN AN INFORMATION SYSTEM PROJECT, Yongqin Du and Donal Flynn

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User Adaptation and IS Success: An Empirical Investigation among French Workers, Christophe Elie-Dit-Cosaque and Jessie Pallud

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TECHNOLOGY AND SEXUAL ABUSE: A CRITICAL REVIEW OF AN INTERNET GROOMING CASE, Marie Eneman, Alisdair A. Gillespie, and C. Stahl Bernd

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UNDERSTANDING THE PARADOX OF MENTAL EFFORT IN ONLINE LEARNING CONVERSATIONS, Evren Eryilmaz, Jakko van der Pol, Philip Martin Clark, Justin Mary, and Terry Ryan

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Testing Models or Fitting Models? Identifying Model Misspecification in PLS, Joerg Evermann and Mary Tate

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FROM PRODUCTS TO PRODUCT-SERVICE SYSTEMS: IT DRIVEN TRANSFORMATION OF A MEDICAL EQUIPMENT MANUFACTURER TO A CUSTOMER-CENTRIC SOLUTION PROVIDER, Jens Fähling, Felix Köbler, Jan Marco Leimeister, and Helmut Krcmar

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INFLUENCE OF COMMUNITY DESIGN ON USER BEHAVIORS IN ONLINE COMMUNITIES, Marina Fiedler and Marko Sarstedt

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Boundary Spanning Competencies and Information System Development Project Success, Alan Fisk, Nicholas Berente, and Kalle Lyytinen

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ASSESSING THE RISK OF ACQUIRED INFORMATION TECHNOLOGY KNOWLEDGE LOSS, Astrid Fontaine

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ON COURSE, BUT NOT THERE YET: ENTERPRISE ARCHITECTURE CONFORMANCE AND BENEFITS IN SYSTEMS DEVELOPMENT, Ralph Foorthuis, Marlies van Steenbergen, Nino Mushkudiani, Wiel Bruls, Sjaak Brinkkemper, and Rik Bos

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FROM WIRES TO PARTNERS: HOW THE INTERNET HAS FOSTERED R&D COLLABORATIONS AMONG FIRMS, Chris Forman and Nicolas van Zeebroeck

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SEQUENCING DESIGN DNA: A SET OF METHODOLOGICAL ARTIFACTS FOR SEQUENCING SOCIO-TECHNICAL DESIGN ROUTINES, James Gaskin, Kalle Lyytinen, Veeresh Thummadi, Douglas Schutz, Youngjin Yoo, Aaron Weiss, and Nicholas Berente

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BYPASSING TRUST IN ONLINE PURCHASE DECISIONS BY ESTABLISHING COMMON GROUND, James Gaskin and Todd Oakley

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THE RELATIONSHIP BETWEEN WEBSITE METRICS AND THE FINANCIAL PERFORMANCE OF ONLINE BUSINESSES, Ahmad Ghandour, George Benwell, and Kenneth Deans

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GOVERNING THIRD-PARTY DEVELOPMENT THROUGH PLATFORM BOUNDARY RESOURCES, Ahmad Ghazawneh and Ola Henfridsson

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DESIGNING RANKING SYSTEMS FOR HOTELS ON TRAVEL SEARCH ENGINES TO ENHANCE USER EXPERIENCE, Anindya Ghose, Panagiotis G. Ipeirotis, and Beibei Li

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WEB PISTON: CHOOSING A NEW STRATEGY, T. Grandon Gill and Ricardo Lasa

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Is It Spam or Ham? Testing Asynchronous CMC Deception Detection Theory, Fletcher H. Glancy Ph.D. and Surya B. Yadav Ph.D.

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Investigating the Emotional Context of Pediatric Critical Care Telemedicine Consultations, Janis L. Gogan, Ryan Baxter, and Monica Garfield

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Transforming Organizational Capabilities into Agile IT Adoption: A Case Study of Beijing International Airport, Jenson Chong-Leng Goh, Mei Yun Zuo, and Shan L. Pan

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THE QUEST FOR CONTENT: THE INTEGRATION OF PRODUCT NETWORKS AND SOCIAL NETWORKS IN ONLINE CONTENT EXPLORATION, Jacob Goldenberg, Gal Oestreicher-Singer, and Shachar Reichman

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LIME, REFRESHING OR SOUR?, Paul Golding and Vanesa Tennant

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Evolution of the Role of Change Agent for CIOs during Their Time in Office, Arnaud Gorgeon

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Using Online Social Networking to Enhance Social Connectedness and Social Support for the Elderly, Suparna Goswami, Felix Köbler, Jan Marco Leimeister, and Helmut Krcmar

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ENDING THE MENDING WALL: EXPLORING ENTREPRENEUR – VENTURE CAPITALIST CO-LOCATION IN NEW ITVENTURES, Brad Greenwood and Anandasivam Gopal

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ADOPTION OF OPEN SOURCE SOFTWARE IN GOVERNMENTAL CONTEXT: A POSITIVISTIC CASE STUDY IN CHINA, Xunhua Guo, Yan Huang, Nan Zhang, and Guoqing Chen

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THEORIZING A TWO-SIDED ADOPTION MODEL FOR MOBILE MARKETING PLATFORMS, Xunhua Guo, Yannan Zhao, Yan Jin, and Nan Zhang

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KNOWLEDGE OVERLAP, TASK INTERDEPENDENCE, AND TRUST IN IS DEVELOPMENT, Jungpil Hahn and Gwanhoo Lee

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Blending Complexity and Activity Frameworks for a Broader and Deeper Understanding of IS, Helen Hasan, Alanah Kazlauskas, and Kathryn Crawford