Information Systems researchers have studied multiple forms of online communities for decades. Significant progress has been made in addressing research questions such as how and when individuals are motivated to contribute knowledge in online settings. Yet, not only are important questions unanswered—such as why online communities succeed or fail—but also there still remains disagreement on the basic definition of online community. Furthermore, as the diversity of users and uses of online media continues to increase, IS researchers can now ask and answer different questions. For example, advances in social computing, mobile computing, and social media support new forms of online communities. In this panel we will propose and debate the direction of an online community research agenda for the next decade and beyond.
Johnson, Steven L.; Butler, Brian; Faraj, Samer; Jarvenpaa, Sirkka; Kane, Gerald; and Kudaravalli, Sri, "NEW DIRECTIONS IN ONLINE COMMUNITY RESEARCH" (2010). ICIS 2010 Proceedings. 173.