Abstract

We analyze the issues surrounding information ownership, access and control when a firm reengineers its business processes. The emergence of new intranet technology for universal access to corporate information has led to widespread migration efforts toward these open systems. However, although such access is technologically feasible, when attempting to switch to such information systems, companies face significant internal business problems related to ownership, maintenance and control of information. They also require mechanisms to monitor and streamline universal access.

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