Abstract

During a prior research study, the fint author interviewed the Vice President of IS for Commou Insurance Group, one of Uie largesf life insuralce companies in Canada. She learned that the company had transferred more than forty information systems (IS) people into various managemenf jobs throughout its insurance divisions during the twelve years from 1980 to 1992. Permission to conduct an in-depth study of this unusual IS-to-line project was granted to the researchers in 1993.

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