Abstract

This work investigates the concept of organizational memory within the context of face-to-face meetings. We begin by exploring the theoretical and practical implications of both organizational memory in general, and meeting memory in particular. We propose that meeting memory can be constructed from temporally-structured speech-acts. This proposal is investigated through a case study of an existing meeting memory leading to the development of a meeting memory prototype system. The paper extends current research in the application of speech-act theory to collaborative work in two directions: 1) the support of face-to-face meetings and 2) the recording of group memory.

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