Abstract

During the breakout of coronavirus disease (COVID-19), cloud computing applications provide great convenience and assistance for people, enterprises, and government units. So far, studies of the priority of cloud services under disastrous situations are relatively scant. This research thus examines supportive cloud services which influence the sustainability of people and organizations. An empirical study was performed using SMARTER method with data collected from industry experts. The results conclude a relative priority map of the cloud services facing pandemics. Research implications and suggestions are then elaborated.

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