Abstract
During the difficult time of coronavirus outbreaks, global environmental disasters, and financial turmoil, developing and deploying sustainable information systems is a crucial management task for ensuring the functionality of enterprise information processing and thus sustaining competitiveness. This study develops a set of criteria for sustainable information systems using the decision-making trial and evaluation laboratory (DEMATEL) method. By referring to the theory of knowledge-based view and sustainability, this study constructed a research framework in which the selection attributes reflect core knowledge elements of a sustainable information system. An empirical study was performed using the DEMATEL method with data collected from industry experts. The results conclude a cause and effect relationship of the knowledge factors influencing information system sustainability. The study discovered that the economical aspect is a causal factor of environmental aspect and social aspect for sustainability considerations. Furthermore, commercial IT solution knowledge, eco-design knowledge, and workplace safety and health knowledge are the most influential knowledge components for the economic, environmental, and social aspects of information system sustainability, respectively.
Recommended Citation
Weng, Wei Hsiu, "Understanding the Sustainability Factors in Critical Information Systems for Disastrous Pandemics: A Knowledge-Based View" (2021). ICEB 2021 Proceedings (Nanjing, China). 14.
https://aisel.aisnet.org/iceb2021/14