The Role of Corporate Cultural Similarity for Outsourcing Relationship Quality and Outsourcing Success

Authors

Daniel Beimborn, Dept. for Information Systems and Services, University of Bamberg, GermanyFollow
Fabian Friedrich, Dept. for Information Systems and Services, University of Bamberg, GermanyFollow
Stefan A. Blumenberg, Institute for Information Systems, University of Frankfurt, GermanyFollow

Document Type

Article

Abstract

What is the impact of corporate cultural similarity (CCS) on outsourcing success? In this paper, we use data from a survey with the largest 1,000 banks in Germany to show that CCS has a substantial effect on outsourcing success which is mainly mediated by different dimensions of outsourcing relationship quality. The more comparable the corporate cultures of the vendor firm and the client firm, the higher is the outsourcing success from the client’s perspective. Finally, we highlight our future steps of research in investigating the impact of particular types of corporate culture in an IT outsourcing context.

Recommended Citation

Beimborn, Daniel; Friedrich, Fabian; and Blumenberg, Stefan A., "The Role of Corporate Cultural Similarity for Outsourcing Relationship Quality and Outsourcing Success" (2009). ICEB 2009 Proceedings (Macau, SAR China). 84.
https://aisel.aisnet.org/iceb2009/84