How Does a Retailer's Service Plan Affect a Manufacturer's Warranty?

Authors

Bo Jiang, Department of Decision Sciences and Managerial Economics The Chinese University of Hong Kong, Hong KongFollow
Xubing Zhang, The Hong Kong Polytechnic UniversityFollow

Document Type

Article

Recommended Citation

Jiang, Bo and Zhang, Xubing, "How Does a Retailer's Service Plan Affect a Manufacturer's Warranty?" (2009). ICEB 2009 Proceedings (Macau, SAR China). 42.
https://aisel.aisnet.org/iceb2009/42