A Model of E-Banking Applications Evolution Issues

Authors

Nikolaï Partnov, Institute of Information Systems, University of Lausanne, SwitzerlandFollow
Thibault Estier, Faculty of Business and Economics (HEC), University of Lausanne, Lausanne, Switzerland.Follow

Document Type

Work in Progress

Abstract

As a specific case of E-Commerce, E-Banking is a typical service combining a communication and a distribution channel. E-Banking applications have continuously evolved over the time, from their appearance in a context of innovation in the banking sector to the relative standardisation and convergence of current state. Several players in the banking sector were studied in order to learn specifics of client segments and implementation of requirements. This paper presents a simple model for the core issues of the evolution in E-Commerce applications. The research target is to extrapolate a framework from E-Banking case studies to understand the main business drivers over web-based applications evolution and change management.

Recommended Citation

Partnov, Nikolaï and Estier, Thibault, "A Model of E-Banking Applications Evolution Issues" (2009). ICEB 2009 Proceedings (Macau, SAR China). 128.
https://aisel.aisnet.org/iceb2009/128